Store Policies

Hello!

We are 100% committed to providing you the best service possible. We value you as a customer and want you to be satisfied with all aspects of our business. As mentioned on our main page the sizes listed are a guideline and are not "exact" regarding our muslin bags!  As a cotton textile product, they are prone to stretching and shrinkinage due to differences in cotton lot, type of weave, and humidity.  Depending on the size of bag, there may be a varience of (+/-) 1/8 inch to 1/4 inch on average.  Be sure to allow extra room as a "perfectly" snug fit is not guaranteed nor advised.  If you are not sure what size bag you need for your specific purpose, please ask before you buy. We will gladly send a sample of our bags. We want you to be satisfied with your purchase.  Due to the nature of our product, we normally don't offer refunds. We give refunds on product returned in original unopened packaging. All shippings are paid by the customer except in the event the error is ours. We understand that every situation is different and we will always try to work with you. But, again, if you're not sure about size or quantity needed, Please Ask Before You Buy to avoid any possible returns.

We do appreciate your business and want you as a satisfied customer. We strive to offer you the best possible products.

Email US @ celestialgifts@aol.com or call us at 859-536-7724/6989.

Thanks For Choosing Celestial Gifts!

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